Atento is the best supplier of client relationship association and business process outsourcing ("CRM BPO") associations in Latin America and Spain, and among the guideline three suppliers complete, in context of wages. Since 1999, the Company has built up its course of action of movement in 13 nations where it utilizes around 154,000 people.Atento has been named one of the 25 best multinational relationship to work for by the Great Place to Work Institute in 2013 and 2014. The arranging is the world's most prominent yearly examination of working environment eminence and sees the key 25 best multinationals regarding working environment society. As appeared by the prestigious Magic Quadrant 2013 made by Gartner Consulting, Atento is one of the pioneers in the space of Customer Management Contact Center BPO.December twelfth, 2012. Telefónica and Bain Capital completed the exchanges for the gaining of Atento for €1,051 million euros.September twelfth, 2014. Atento proclaims dispatch of beginning open offering.In requesting to strengthen its association with Telefónica, in 2012 Atento meant the MSA with a nine-year term through 2021, which joins yearly smallest compensation commitments in all spaces (alongside Argentina).Atento has 93 contact focuses in 13 nations: Argentina, Brazil, Chile, Colombia, El Salvador, Guatemala, Mexico, Morocco, Panama, Peru, Puerto Rico, Spain, United States and Uruguay.December eleventh, 2014. Atento announces the offer of its operations in the Czech Republic to Comdata SPA.Atento Venezuela is the crucial relationship in the acquisition of client relations association associations rendered through contact focuses or multichannel stages (phone, fax, email… ). In 2003, Atento managed 19 millions contacts with clients.Atento Venezuela began its operations in December of 2000 with 250 specialists, a number which reached out until 400 in one and just year. The key customer of Atento Venezuela was the Compañía Telefónica de Venezuela (CANTV), which connected with Customer Service and Telemarketing. Beginning now, to render its associations, it has a contact focus with 600 official positions and uses more than 800 particularly skilled and specific authorities to bring its customers the most fundamental quality association.
Atento'sVenezuela will probably offer its customers more quality by procedure for specialization, and thusly proceed with its progression in the Venezuelan business part. A ton of its inside for this will be on circumstances in the keeping money, information trades and advancement industries.Last year, Atento Venezuela besides propped its degree of associations, with amazing results in telesales. The affiliation additionally master a key expansion in robotizing its associations, managing more than 7 million brings amidst the year, which measures up to 40 % of the aggregate number of calls managed. In an unflinchingly intense environment, brand names, things and associations are winding up being less and less disconnected in the buyer's brains. That is the reason the best affiliations center their association endeavors on finding absolutely what their customers demand.To help you welcome your customers' needs, enhance your relations with them, get their devotion and catch new markets, Grupo Atento makes an expansive grouping of strategies and associations open to help you. So that correspondence with your customers will have no restrictions and you can diminish your challenges to a base, Grupo Atento offers every one of its associations through a far reaching overall plan of contact focuses or multichannel stages (phone, fax , Internet, e-mail...) for inconceivable business-client communications.So that you don't need to get particular faculty to help your customers, Grupo Atento will work for you like a key aide, drawing out changed associations to address every affiliation's issues and giving to a great degree qualified staff to render these services.So that you may wind up being more effective and addressed noteworthy force in your Customer Relationship Management, Grupo Atento utilizes just bleeding edge improvements which connect with it to deal with these exercises in a more proficient and specific way. It is revolved around uncommon association and to ensuring the request and security of the data processed.Adapting to Specific NeedsThe diverse association potential results offered by Grupo Atento to affiliations connects with them to hand make their operations with Grupo Atento's assistance.In augmentation, the geographic degree offered by Grupo Atento makes it the perfect relationship for attempts with side hobbies in various Spanish and Portuguese-talking nations.
Atento'sVenezuela will probably offer its customers more quality by procedure for specialization, and thusly proceed with its progression in the Venezuelan business part. A ton of its inside for this will be on circumstances in the keeping money, information trades and advancement industries.Last year, Atento Venezuela besides propped its degree of associations, with amazing results in telesales. The affiliation additionally master a key expansion in robotizing its associations, managing more than 7 million brings amidst the year, which measures up to 40 % of the aggregate number of calls managed. In an unflinchingly intense environment, brand names, things and associations are winding up being less and less disconnected in the buyer's brains. That is the reason the best affiliations center their association endeavors on finding absolutely what their customers demand.To help you welcome your customers' needs, enhance your relations with them, get their devotion and catch new markets, Grupo Atento makes an expansive grouping of strategies and associations open to help you. So that correspondence with your customers will have no restrictions and you can diminish your challenges to a base, Grupo Atento offers every one of its associations through a far reaching overall plan of contact focuses or multichannel stages (phone, fax , Internet, e-mail...) for inconceivable business-client communications.So that you don't need to get particular faculty to help your customers, Grupo Atento will work for you like a key aide, drawing out changed associations to address every affiliation's issues and giving to a great degree qualified staff to render these services.So that you may wind up being more effective and addressed noteworthy force in your Customer Relationship Management, Grupo Atento utilizes just bleeding edge improvements which connect with it to deal with these exercises in a more proficient and specific way. It is revolved around uncommon association and to ensuring the request and security of the data processed.Adapting to Specific NeedsThe diverse association potential results offered by Grupo Atento to affiliations connects with them to hand make their operations with Grupo Atento's assistance.In augmentation, the geographic degree offered by Grupo Atento makes it the perfect relationship for attempts with side hobbies in various Spanish and Portuguese-talking nations.
No comments:
Post a Comment